Domestic & International
Project management
Project managed company launches from conceptualization to implementation
Project managed a personnel reduction from over 500 to 166
Project managed building reconstruction of 7 floors
Project managed the integration of new sophisticated telephone system with an integrated customer management operational system tracking all order activity in real time
Executed and managed Service Level Agreements
Engineered and Implemented Computer-Telephony-Integration projects
Developed and implemented Disaster Recovery Plans
Project managed large RFP projects
Business process re-engineering and mapping