Domestic & International

            Project management

                            Project managed company launches from conceptualization to implementation

                            Project managed a personnel reduction from over 500 to 166

                   Project managed building reconstruction of 7 floors

                   Project managed the integration of new sophisticated telephone system with an integrated customer management operational system tracking all order activity in real time

                        Executed and managed Service Level Agreements

                        Engineered and Implemented Computer-Telephony-Integration projects

                Developed and implemented Disaster Recovery Plans

                Project managed large RFP projects

                Business process re-engineering and mapping




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