Domestic & International
Operations
Operationally redesigned the management and structure of entire companies
Strategic planning and implementation
Developed disaster recovery plans & implementation
Developed business process design to qualify for ISO
Technical advisor
Project manager/Program manager reconstructing multi-story buildings for over 200 people
Operational results, Billing analysis results, Customer Attitude Survey results, Collection Management
Designed and integrated operational management system that is currently being used throughout the world today branded under IBM